“CloudTalk gave us local numbers in every market we target. Handle time dropped 22% within the first week.”
Sarah H., Head of Sales Ops — SaaS Scale-Up
Give every agent a modern cloud phone system that spins up local numbers in minutes, routes calls intelligently, and gives you total visibility across every conversation. No hardware. No contracts. Just fast growth.
Smart IVR and skill-based routing push callers to the best agent instantly.
Provision local numbers in most countries to increase pickup rates across every campaign.
Call whisper, barge-in, and analytics dashboards surface coaching moments in real time.
Sync recordings, notes, and custom fields to Salesforce, HubSpot, or your CRM via API and webhooks.
Onboard remote agents in minutes with browser dialers and softphone apps built for global latency.
GDPR-ready storage, PCI-friendly redaction, and granular retention controls keep regulators happy.
Activate 1-click integrations or trigger workflows with real-time sync. Keep local number experiences consistent across every touchpoint.
| Capability | CloudTalk | Legacy PBX | Generic VoIP |
|---|---|---|---|
| Global local numbers | Numbers in most countries with instant provisioning | Limited to physical locations, slow to provision | Mixed availability, no local expertise |
| Analytics & dashboards | Real-time and historical analytics with exports | Manual reporting, no live visibility | Basic call logs, no revenue view |
| Setup speed | Live in days with guided onboarding | Weeks of hardware installs | DIY setup, limited support |
| SLAs & uptime | 99.9% uptime with global redundancy | Dependent on office hardware | No enterprise SLA |
| Price transparency | Simple plans, no contracts, cancel anytime | Multi-year contracts, surprise fees | Low entry price, hidden add-ons |
Start free to explore advanced routing, AI-powered analytics, and local numbers in most countries. Upgrade when you are ready—no setup fees, cancel anytime.
Start 14-Day Free TrialSetup in minutes · 24/7 support · Local presence in most countries
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CloudTalk pairs native Salesforce integration with customizable call routing, so small U.S.-based call centers can launch local numbers in most countries and sync every activity back to Salesforce in real time.
UK teams choose CloudTalk for its London data centers, fast number provisioning across Europe, and deep Salesforce sync including click-to-call and automatic task logging.
Use CloudTalk’s smart IVR, queue priorities, and overflow routing to scale coverage for seasonal spikes while keeping SLAs intact.
CloudTalk coordinates porting with your carrier, schedules cutover windows, and keeps forwarding active until your new local numbers are live, so you never miss a call.
The CloudTalk softphone offers power-dialer speeds and call recording, while the browser dialer embeds directly in Salesforce or HubSpot for instant click-to-call.
Enable automatic pause-and-resume recording during payment capture, or redact sensitive digits via CloudTalk’s PCI-friendly recording settings.
CloudTalk delivers local European numbers, bundled analytics, and transparent plans so you avoid per-feature upcharges.
Deploy CloudTalk globally with browser or mobile apps, and build failover rules to reroute calls to backup teams during outages.
Most teams migrate in under a week: discovery call, sandbox setup, number porting, agent training, then go-live with monitoring.
Sync CloudTalk with Shopify order data to prioritize VIP buyers and route peak hour calls to specialized queues.
Supervisors can whisper coaching tips or barge-in during critical moments while staying compliant with configurable consent prompts.
CloudTalk emits webhook events for call start, wrap, and outcomes so you can trigger CRM workflows or billing automations instantly.
For high-volume outbound, CloudTalk recommends <150ms latency and provides regional PoPs plus QoS tips to keep call quality crisp.
Use templates for after-hours voicemail, on-call escalation, and language-based routing while still offering callers local number familiarity.
Set custom retention windows by team or country, automate deletion, and log access to meet GDPR requirements.
CloudTalk plans grow with your team—add seats instantly, only pay for active agents, and keep local numbers in most countries without surprise fees.